We are here to help you

If you have any questions, please contact our customer service. We are happy to assist you. Call us at 085 001 2112. Or send an email to [email protected].


Mostly you can find the answer to your question on our FAQ page.

Service subscription

Do you have a problem with your bike and would you like to have it solved at home? Then you can contact our maintenance partner Get Bike Services (GBS). They have a nationwide bicycle repair service and come to your place to repair your bike. You pay a fixed fee for a visit of one hour - including repair and small parts. To have the assurance of a well-functioning bicycle at all times, we recommend you to subscribe for a maintenance contract. >> More information

Service points

Would you rather go to a bicycle repair shop nearby? Then go to one of our service points. These specialists know all the ins and outs of the WATT bicycle and have parts in stock. Very easy. Find your closest service point here

Manuals and instructions

We have developed a clean bicycle. This makes it easy to do the maintenance yourself. Think of replacing brake pads, sticking a tire, or lubricating your chain. You can find manuals and instructions here. This way you can be sure that your bike remains in top condition. You can buy most parts in a bicycle repair shop. You can easily order specific parts, such as a new battery, in our webshop.